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Tesco ends round-the-clock operations at certain stores

RBR Staff Writer Published 06 April 2017

British supermarket giant Tesco has announced that eight of its stores will no longer be available for round-the-clock trading, as part of a major operational revamp.

Overall, Tesco had marked 69 stores which will be transformed into a night-to-day replenishment model. The changes are expected to be executed in the coming months while leaving uncertainty for the night shift employees.

As many as 3,000 employees across the supermarket chain are likely to be impacted, as reported by The Guardian.

Tesco said that the changes in the 24-hour opening of some of its stores would help it in improving the service provided to its shoppers.

It was last year that the supermarket chain had revealed its intentions to simplify the operations at its stores.

Tesco is also is in the process of putting various service desks under one fold to help shoppers find everything they need without moving from one place to another.

Tesco UK and ROI CEO Matt Davies said: "We're committed to improving the way we serve our customers and this week have discussed making further changes in a number of UK stores with our colleagues.

"These changes will help us run these stores more simply and deliver the best possible service for customers. We appreciate these changes will impact the roles of some of our colleagues and we will work with them to ensure they are fully supported throughout this period.”

Tesco claims to have benefited from similar changes it had implemented in some of its stores. The result, it says has freed up extra time to channelize on providing improved service and making sure that the stores are at their best during peak times.

The eight stores which will have their timings change to 6:00 AM to midnight are Galashiels Extra, Ilkeston Extra, Kilmarnock Extra, Holyhead Extra, Folkestone, Workshop, Edgware Road Metro and Falkirk Grahams Road.

In another development, Tesco is reportedly planning to close hundreds of its Express Stores to address the raising competition concerns relating to its £3.7bn proposed takeover of Booker Group.


Image: Tesco announced eight stores which will no longer operate 24 hours a day. Photo: courtesy of Tescoplc.com.